Maconomy Information Center

Client Information

With several hundred fields available and all of the key information preconfigured, the CPA solution stores a host of client-related information that is relevant for managing your CPA firm.

The following is a summary of the key attributes that are captured:

  • Addresses: Both the “Ship To” and the “Bill To” addresses are captured on the client information card. In situations where the invoice goes to a parent client, you can update the “Bill To” client address on the client card and thus, all engagements that are created for the client are automatically set up to produce the correct billing address and client record.
  • Hierarchy: The solution supports a five-level client hierarchy, and you can choose the number of levels to display in the system. The majority of CPA firms use two levels, sometimes three. You can also define the levels within the solution by giving each an appropriate name (for example, “Parent” or “Child,” and so on).
  • Roles: You can capture up to ten definable roles on a client. The CPA solution defines several for you out-of-the-box to support key workflows for billing and other activities. These include a Client Manager (that is, Partner, Managing Partner) who is responsible for the client and may ultimately approve the client invoice before it is sent out.
  • Key Stats: The solution captures a lot of information; however, certain information is more important than other information. The “key” statistical information that is used for reporting is a great example. The solution stores statistics such as Industry, Entity Type, Year-End, and NAICS on the client record for reporting purposes.
  • Engagements: Because the solution is fully integrated, you can view all engagement details from the client workspace.
  • Invoice Requirements: You can designate whether clients should receive supporting documents to their invoices, for instance, the AR Aging or Client Statement.
  • Payment Information: This provides a means to capture a client’s method of payment, the Control account for sub-ledger postings to the G/L, any Credit Limits that have been established, and so on.
  • Other: Pricing, Taxes, & Currency: Other features that are used less commonly by CPA firms include client-specific pricing, taxes that are calculated and booked during the billing process, and working with multiple currencies. The solution also supports these.