Add External References to Prospect/Client Contacts

Depending on your role in WorkBook, you can add external references to prospect/client contacts.

Note: You must have permission to add prospects and clients to WorkBook, as well as modify prospect- and client-related information and activities, to complete this task.

To add external references to a prospect/client contact:

1. Display the contact card. See Display the Contact Card.
2. On the side toolbar of the contact card, click External References .
3. Add external references as needed.