A Corrective Action Request (CAR) is issued when a contractor’s systems or processes do not adhere to one (or more) of the 32 guidelines discussed in the standard for Earned Value Management Systems. For example, a CAR will be issued if one of the monthly reports, such as IPMR CPR Format 1 through 5 or the IMS, did not meet the requirements or if there were inconsistencies between reports.
PM Compass provides a repository for the CAR using a customizable form that identifies which guidelines have not been met as well as providing a method for tracking the actions to correct the nonconformity.
The level of the corrective action request depends on the severity of the nonconformity and the level of supplier management visibility required to adequately address corrective actions.
For information on reports related to corrective action requests and actions on CAR, see Workflow Reports Overview.
Cause(s) of the nonconformity
Actions taken or planned to eliminate the cause(s) and prevent recurrence of the nonconformity
Actions taken to correct the specific nonconformity
Whether other products are affected, including product already delivered to the customer
Action taken to correct the weakness which allowed deficient product to be presented to the government for acceptance
Target date(s) for implementation of planned actions
With Contractual Nonconformity, you can perform the following tasks:
Create a Corrective Action Requests (CAR) and document the criteria that were found to be in noncompliance.
Create Actions on CAR workflows to address nonconformities, assign them to people, and track the workflow progress.
Contractual Nonconformity includes the following workflow types:
Corrective Action Request — You use the Corrective Action Request to document the deficiencies. It includes a full description of the deficiency; the action that should be taken; the resources required to address the deficiency; and the justification for the need to correct the deficiency.
Actions on CAR — This is a child workflow to the Corrective Action Request (CAR) and is used to assign tasks to individuals to correct the discrepancies described in the Process Area Tab of the Corrective Action Request Form. It is used to track the progress of the corrective actions described in the narrative.
Using these two workflow types, you can clearly identify and track the corrective actions needed to address the contractual nonconformity.
The following tasks are required to accomplish the Corrective Action Request Process:
Understand the details of the contractual nonconformity with your customer.
Create the Corrective Action Request (CAR).
Create the Actions on the CAR child workflows to track the specific tasks mentioned in the CAR and start their workflow steps.
Confirm that all documented corrective actions described in the CAR have associated Actions on CAR workflows.
Start the workflow steps on the CAR.
Get the approval of the CAR workflow.
When the customer confirms conformity, the contract rep enters the customer's approval in the CAR form and approves the workflow which closes it and completes the process. The name of the contract rep is listed on the General tab of the Corrective Action Request form.
All workflow categories in PM Compass share common List View grid columns and common toolbars.
There are two toolbars:
List View toolbar — Use this toolbar for tasks such as creating a new workflow or selecting a workflow action.
Form toolbar — This toolbar displays in the detail or form view. Use it for tasks such as starting workflow steps or deleting a workflow.
The Actions on CAR form includes the following tabs:
The Corrective Action Request form includes the following tabs:
Create an Actions on CAR workflow
Assign an Actions on CAR workflow
Start a workflow step to submit an Actions on CAR workflow
Create a Corrective Action Request
Assign a Corrective Action Request
Start a workflow step to submit a Corrective Action Request