Use this report to analyze how long it takes the assignees in the workflow steps to do their required action, such as approve. The Workflow List report shows how long it takes to complete a workflow and the current assignee on the workflow. This report shows all of the past assignments for each step in the workflow. The past assignments can be viewed on the workflow Progress tab when you click Show Past Assignments in the Assignment grid header.
By selecting columns such as Days Assigned and Days Step Past Due, you can determine how long it takes a particular user to perform their workflow action. This information can be used to determine training needs to shorten the approval time of the entire workflow.
If you select Show Workflow ID as Hyperlink on the Options dialog box General tab, you can click each workflow ID to view a report for that selected workflow. If the workflow has a specific report selected in the Specific Report to Run for this Workflow Type field in Workflow Type Configuration, clicking the workflow ID displays that report for the selected workflow. If the workflow does not have a specific report selected in Workflow Type Configuration, clicking the workflow ID displays the Workflow List report for the selected workflow.
Click in the Report grid Selection column to display the Assignment History Search dialog box that you can use to filter your report data. You can specify either specific records or criteria when you define the filter that the system uses when creating the report.
For more information, see Modify Standard Reports and Specifying Criteria vs. Specific Records (Values).
Click in the Options column to display the Assignment History Options dialog box which includes the following tabs:
Use the General tab to rename a report and select workflow to display.
Use the Sorting/Grouping tab to specify the sequence in which data displays on the report.
Use the Columns tab to select the columns that display on the report.
Use the Layout tab to set the font, margins, orientation, page size, and other formatting options for the report.
All tabs on the Options dialog box share some common options and buttons.
For calculated report field formulas, see Calculated Field Formulas and Descriptions.
Review the report procedures (use, modify, edit, format, sort, and archive reports)