Costpoint Online Help

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Approval by Interactive Email

Interactive email notifications for workflows allow recipients to approve, deny, comment on, and escalate a workflow activity directly from Microsoft Outlook. Interactive Email technology is currently supported only by the Microsoft product suite. Administrators can enable interactive email notifications in Configure System Settings.

Contents

The following table explains which Costpoint fields populate the interactive email notification.

Field Description
Title The Workflow Name in the Approval Workflow Models application.
Case # A sequential case number is assigned automatically to all workflow models.
Started The date and time the workflow was initiated.
Expires The date and time the opportunity to take action on the activity ends. The date and time are based on the Expected Duration (Hours) and Additional Time Allowed (Hours) specified in the Edit Activity subtask of the workflow in the Approval Workflow Models application.
Notification Message This message is based on the notification type and matches the text on the related notification tab in the Approval Workflow Messages application.
Instructions This message is created in the Edit Activity subtask for the workflow in the Approval Workflow Models application.
Approval Entity Values The approval entities and values are based on the notification type and match the text defined on the related notification tab in the Approval Workflow Messages application.