Add Resource to a Conversation

Select a resource (employee, group, or contact) on the Add Resources screen and add them to conversation.

To add a resource to a conversation:

1. On the Create Conversation screen, tap .
2. On the Add Resources screen, tap any of the following tabs:
   • Employees: Tap to display the list of employees in your organization.
   • Groups: Tap to display the list of contact groups in your organization.
   • Contacts: Tap to display the list of your contacts.
3. Tap a resource. Alternatively, tap Search to search for a specific resource in any of the tabs.

   You can add more than one resource to the conversation.

4. Tap Done.

   The resource is added to the conversation.