Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase. Ex."system administration"
And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria. Ex.system + administration
Or:Returns all topics with any combination of words in the search criteria. This is the default. Ex.system administration
Quotes
The Quotes workspace enables you to create, edit, and print job quotes as well as order confirmations. In addition, this workspace supports quote revisions, and the approval hierarchy functionality for job quotes.