Customer Payment Reporting Single Dialog Workspace

Use this workspace to manually process collections that you created in connection with a collection file.

If you generated a collection file and subsequently received and read customer payments for the collections that were sent to the payment agent, you do not need to use this workspace, because Maconomy enters all of the collections automatically.

You do, however, need to use this workspace if you want to manually record whether a collection order's status is entered, completed, or error-reported by the payment agent.

In the workspace tab, you can limit which collection orders are to be displayed in the sub-tab. In the sub-tab, you can indicate, on each collection order line, whether the order is entered, completed, or error-reported.

When you use the Approve Entries action to approve an entry, Maconomy updates the corresponding customer entries accordingly.

If a collection order is marked as being completed and you select the Approve Entries action, Maconomy creates an Automatic Customer Payment journal. When you post this journal, Maconomy creates an offsetting customer entry. If the collection includes several invoices for the same customer, Maconomy creates one offsetting entry for the total invoiced amount.

Note: If you select the Create Error Entries field for a payment agent, Maconomy imports any error entries in a journal of the Customer Payment type, which you must reconcile manually before you post.