Message Trigger

The Message Trigger tab on the Events form assigns an event message trigger to a stage of the event.

The settings used for the event Message Trigger you select will depend on the Message Policy assigned to the employee for whom the event is being posted. A Message Policy can be assigned to a single person (Employee Setting form) or an employee group with type POLICY GROUP or FACILITY (Employee Group Setting form). An Employee Setting overrides an Employee Group Setting.

See Also:

Message Trigger Field Descriptions

Find an Event Message Trigger

Add an Event Message Trigger

Modify an Event Message Trigger

Copy an Event Message Trigger

Delete an Event Message Trigger

 

Message Trigger Field Descriptions

Message Trigger Name

Name of the event message trigger assigned to the event.

You can select the DEFAULT_EVENT_TRIGGER or you can define your own custom event message trigger. To do so, click the button next to the Message Trigger Name field and click Add or Maintain from the pop-up menu. See Message Trigger pop-up form for more information.

Event Stage

Select the Event Stage when you want the trigger to activate (Start, Stop, or No Stage).

The available options depend on whether the event type is Staged (the Staged box is checked on the Event Type form). If the event is staged, you must select Start, End, or Start/End. If the event type is not staged, only the No Stage option is available.

If you select Start, the trigger will activate when the event starts. For example, if you are configuring a work order event where the Event Stage is Start, the trigger will activate when you start the work order event.

If you select End, the trigger will activate when the event ends. For example, if you are configuring a work order event where the Event Stage is Stop, the trigger will activate when you stop the work order event.

If you select Start/End, the trigger will activate when the event starts and when it ends.

If you select No Stage, the trigger will activate when the event posts.

Update Date, Updated By

These fields display when the record was created or updated, and the person who created or updated the record.

 

Find an Event Message Trigger

  1. Click Main Menu > Configuration > Event > Events.

  2. Select the event to which you want to assign a message trigger.

  3. Click the Message Trigger tab.

  4. Click Find. The message triggers assigned to the event appear in the grid.

 

Add an Event Message Trigger

  1. Click Main Menu > Configuration > Event > Events.

  2. Select the event to which you want to assign a message trigger.

  3. Click the Message Trigger tab.

  4. Click Add. The Add Message Trigger form opens.

  5. Select the Message Trigger Name you want to assign to the event.

  6. You can also click the button next to the Message Trigger Name field and select Add, Lookup, or Maintain from the pop-up menu. Use one of these options to select or create an event message trigger. See Message Trigger pop-up form for more information.

  7. Select the Event Stage when you want the trigger to activate.

  8. If you want to add more than one event message trigger, click Save and Add to save your settings and keep the Add Message Trigger form open. Or click Save to save your event message trigger and return to the main form.

 

Modify an Event Message Trigger

  1. Click Main Menu > Configuration > Event > Events.

  2. Select the event with the message trigger you want to modify.

  3. Click the Message Trigger tab.

  4. Select the Message Trigger Name you want to change.

  5. Click Modify. The Modify Message Trigger form opens.

  6. Change the Message Trigger Name and Event Stage as necessary.

  7. Click Save.

 

Copy an Event Message Trigger

  1. Click Main Menu > Configuration > Event > Events.

  2. Select the event with the message trigger you want to modify.

  3. Click the Message Trigger tab.

  4. Select the Message Trigger Name you want to duplicate.

  5. Click Copy. The Copy Message Trigger form opens.

  6. Change the Message Trigger Name and Event Stage as necessary.

  7. If you want to make additional copies of the event message trigger, click Save and Add to save your settings and keep the Copy Message Trigger form open. Or click Save to save your event message trigger and return to the main form.

 

Delete an Event Message Trigger

  1. Click Main Menu > Configuration > Event > Events.

  2. Select the event with the message trigger you want to delete.

  3. Click the Message Trigger tab.

  4. Select the Message Trigger Name you want to remove.

  5. Click Delete.

  6. Click OK to confirm the action.