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Voided Billing Invoices and QuickBooks Integration

When you voided billing invoice in Vantagepoint and post it, the invoice is voided in QuickBooks Online.

This topic applies only if you used Deltek Unionpoint to set up the integration between Vantagepoint and QuickBooks Online.

You void an invoice in Vantagepoint in Billing > Interactive Billing on the Invoice History tab. For instructions, see Void an Invoice and Update the General Ledger.

Only invoices that you void for the full amount in Vantagepoint are voided in QuickBooks Online. Partial invoice voids are not supported.

In QuickBooks Online, a voided invoice's status is changed to Voided, the invoice retains its original invoice number, and the invoice amount is changed to zero.

You can void a billing invoice or issue a credit memo for it, but you should not do both.

Deleting and Undoing a Voided Billing Invoice

Deleting transactions in QuickBooks Online and undoing postings in Vantagepoint is not supported, meaning that the deletion or undoing in one product does not get applied in the other product.

To delete a voided billing invoice:

  • In QuickBooks Online, delete the voided invoice. (The matching voided invoice in Vantagepoint is not deleted.)
  • In Vantagepoint, undo the voided invoice posting in Utilities > Transactions > Undo Posting. (This does not affect the voided invoice in QuickBooks Online.)

eleting a voided billing invoice in Vantagepoint on the Invoice History tab in Billing > Interactive Billing is not supported. If you delete a voided billing invoice in Vantagepoint, the voided invoice is not deleted in QuickBooks Online.