Void an Invoice and Update the General Ledger
When you void an invoice and you want to update your general ledger for the void, post the invoice transaction file that is created when you void the invoice.
For more information about what happens when you void an invoice, see Voiding Invoices.
Copies of voided invoices are retained in Vantagepoint (as PDF files) for viewing, printing, and downloading only if Store PDF of Final Invoice is set to Yes in when an invoice is created.
For instructions on voiding an invoice and not updating the general ledger, see Void an Invoice but Do Not Update the General Ledger.
To void an invoice that was processed through Interactive Billing and update the general ledger:
When you void an invoice that has any credit memos generated against it, you must also void the credit memos. Credit memos are not automatically voided when you void the original invoice. For more information, see Voiding Credit Memos.
You can view, print, or download the voided invoice if Store PDF of Final Invoice was set to Yes in when the invoice was created. See View, Print, or Download a Voided Invoice.