Reset Password
If the SaaS Administrator has forgotten their password and requires it to be reset they must raise a Service Request via the Deltek Support Center site.
As a SaaS administrator, you can reset the password for any user in the User workspace within the Workspace Client. You search for the relevant user, using the standard search functionality in the filter, and then navigate to the user record to reset their password.
An alternative to this function is to use the Password Self-Service function in Maconomy where users can reset their password. This authenticates via email and allows the user to change their password with the email-verified authentication code. This can be accessed via the Maconomy Workspace Client login screen, by selecting the Forgot your password? link.
Note: A Change Password option is also available when your user is logged into Maconomy, under the File menu at the top: