Updates and Maintenance Releases

Deltek applies cumulative updates and maintenance releases to the Maconomy Enterprise Cloud environment regularly.

Deltek will apply cumulative updates and maintenance releases to the Maconomy Enterprise Cloud environment on a regular basis, during planned maintenance windows as described above. Information regarding this type of maintenance activity will be shared with customers by the Customer Care team.

In the event that a minor upgrade, cumulative update, or maintenance release has any significant effect on functionality that could change how a customer uses Maconomy, Deltek will communicate information regarding the change prior to the planned installation date. It is the customer’s and/or partner’s responsibility to test any customer specific content as updates and releases are applied.

To your benefit and in order to bring you the latest product releases with new features and improved quality, Deltek will upgrade or update your environments once every 18 months (at a minimum) and not a month-end, quarter-end or year-end. As an example, Deltek would typically apply up to two Maintenance Updates within an 18 month period and up to one Upgrade within every 24 month period. Minor and Major Upgrades will be initially installed in the Preview and Development Environments for review before being applied to Production and then being replicated to other Non-Production environments. Maintenance releases will be installed directly in the Test and Development environment and will be pushed to Production after validation by your team.

Note: It is expected that testing will be performed by the Customer on each environment as it is released following any maintenance update or upgrade work.