Submit a Support Request

You can submit a support request to your organization's nominated support person if you require help when working in Deltek Collaboration.

To submit a support request:

  1. Click > Email Help Desk.
  2. In the Select Space list, select the space for which you want to request support.
    This field is automatically populated if you are currently viewing a space, and cannot be changed.
  3. In the Subject field, enter a short description of the issue for which you are requesting support.
  4. In the Message field, enter a description for the support request.
    You should provide as much information about your issue as possible.
  5. Optional: To add an attachment, such as a screenshot that illustrates the issue, click and attach the file to your support request.
  6. Click Send.