Use this procedure to display the Log In Assistance dialog box
To display the Log In Assistance dialog box:
-
Open the Open Plan login screen.
-
In the login dialog box, click the
Forgot your password or User
ID? link.
Note: The
Forgot your password or User ID? link
displays when
Windows Authentication is not selected and
email is configured, or when
Authentication Mode is set to
Basic
(which hides the
Windows Authentication option).