Display the Log In Assistance Dialog Box

Use this procedure to display the Log In Assistance dialog box

To display the Log In Assistance dialog box:

  1. Open the Open Plan login screen.
  2. In the login dialog box, click the Forgot your password or User ID? link.
    Note: The Forgot your password or User ID? link displays when Windows Authentication is not selected and email is configured, or when Authentication Mode is set to Basic (which hides the Windows Authentication option).