Environment Data Refresh
This Service Request is used to request a refresh to one of your non-production environments.
Deltek makes a refresh based on a copy of your existing production database. This replaces your existing non-production environment with your latest production data. Enterprise Cloud Customers are allowed to refresh their non-production environments up to 36 times per calendar year (36 times across all environments). If you would like to have additional ad-hoc database copies please speak to your AM/CSM to find out more about available add-ons.
Available options when requesting a Data Refresh are:
Perform ETL Full Load
Include People Planner Copy (only applicable to Customers with People Planner in Enterprise Cloud)
Note: A data refresh from production to Dev or Test Environments may impact extensions, configurations, on-going testing, or other changes. Please work with your consulting/development team before submitting a database refresh request.