Delete a User

You delete a user to remove a contact's license and revoke their access to PIM. When you delete a user, it does not delete the user's contact record.

To delete a user:

  1. On the header bar, click Admin.
  2. In the Search Admin Zones field at the top, enter Users and Licenses.
  3. Click the Users and Licenses link that displays.
  4. In the list of users, click for the user that you want to delete.
  5. On the Delete User prompt, click OK to confirm.

If the contact has left the organization, you are advised to specify their leave date in the Left On field in their contact record. This deactivates the contact, and prevents the contact from being issued another license. For information, see Deactivate a Contact.