13.5 CU02 Software Issues

This section contains descriptions of the software issues that have been fixed in this release.

Inbox

Posting a Task Message or Conversation Causes Error Message

Deltek Tracking Number: 2177169

Description: When you posted comments on task conversations, WorkBook displayed one of the following messages in the Inbox:

User received the following message

Patch dictionary must contain an Id entry

or

User received the following message

###63918$$$ The record does not exist.

Ticket status id 0

Additional Notes: When the ticket author posted comments on ticket conversations, WorkBook changed the ticket status to Closed, if both System Variables 815 (Set New Ticket Status when the Author Replies) and 818 (Set New Ticket Status when a Ticket is Closed. Also Works as Actual Done Status.) had been configured.