13.5 Known Issues
This section contains information that you should know about issues that are not yet resolved.
Finance & Administration
Creditor Invoices – Voucher Number is not Displayed on Creditor Invoice even when Configured Correctly
Deltek Tracking Number: 2112596
Description: When you correctly set up the voucher number tag in System Variable 953 (Voucher Document Information Box: Add Voucher Information Dynamically. Supported Files pdf, png, gif, and jpeg.) using <Vouchernumber>, and you upload a voucher in the Creditor Invoice, the voucher number is not displayed on the document.
Additional Notes: The correct tag to use is VoucherNumber. Be sure to use the uppercase N because it is case-sensitive.
HTML in Email Signature
Deltek Tracking Number: 2075493
Description: The email signature editor no longer provides the option to upload a signature in HTML format. The solution to this is pending changes that must be implemented by a third-party vendor to their product.
Framework
Quickly Opening, Closing, and Reopening Some Pop-Up Dialog Pages Can Cause an Error
Deltek Tracking Number: 2144515
Description: When you open some pop-up dialog pages, then quickly close them and reopen them, an error can occur.
Rich Text Editor Component – Paste Plain Text Buttons do not Work in Firefox
Deltek Tracking Number: 2125987
Description: When you use Firefox, in the rich text editor, the Paste and Paste Plain Text buttons do not work; an error occurs.
Rich Text Editor Component – You Cannot Copy Images Using the Copy Button
Deltek Tracking Number: 2105188
Description: When you copy or cut an image in the rich text editor using the Copy button in the editor's toolbar, the image is not copied.
Additional Notes: The rich text editor is used for job and task briefings, email signatures, email composition, and document templates.
Rich Text Editor Component – You Must Click on Text to Use Undo/Redo Buttons after Resizing Dialog Boxes/Windows
Deltek Tracking Number: 2105224
Description: To use the Undo/Redo buttons in the rich text editor after you resize a dialog box or browser window, you must first click on the text.
Additional Notes: The rich text editor is used for job and task briefings, email signatures, email composition, and document templates.
General
Approvals – Approval Record Remains Unapproved when Substitute Approver Approves on Behalf of Pool Approvers
Deltek Tracking Number: 2115797
Description: Pool approvers that are on leave and are substituted are not approved as part of the pool, on certain approval flows.
Closing a Dialog Box Quickly Can Cause Error
Deltek Tracking Number: 2112454
Description: If you open a dialog box and then close it very quickly, in some unusual cases an error can occur, and an error message is displayed.
Jobs
Briefings – Format and Tool Changed since Upgrade
Deltek Tracking Number: 2069554
Description: When you use the rich text editor (to edit a job or task briefing, for example), and you paste some text using either CTRL+SHIFT+V or the Paste Plain Text button, the default system format is applied, rather than the format of the surrounding text.
Briefings – Job Briefing Templates
Deltek Tracking Number: 2123713
Description: Some users might find that editing of certain HTML briefings is less intuitive than on earlier versions.
Job Invoice – Invoice Print Layout, Payment Terms, and Method Revert to Initial Values
Deltek Tracking Number: 2114271
Description: When you select a different invoice print layout, payment terms, and/or payment method on a job invoice and make changes to the invoice details, such as headline and GLN Location No., the changes that you make to the invoice print layout, payment terms, and payment method revert to their initial values.
Workaround before Fix: Soft refresh WorkBook after you make changes to the invoice print layout, payment terms, and/or payment methods to prevent them from reverting.
Settings
Task Color Page – Error when You Press Delete on the Keyboard
Deltek Tracking Number: 2115102
Description: When you are on the Task Color page, and you press the Delete key, an error occurs.
Ticket Quick Create Page – Error when you Press Delete on the Keyboard
Deltek Tracking Number: 2117290
Description: When you are on the Ticket Quick Create page, and you press the Delete key, an error occurs.
Storage
Error when You Try to Attach Files when Incorrectly Configured ShareFile Storage Provider is Set
Deltek Tracking Number: 2093907
Description: When you try to attach files to email/import files when an incorrectly configured ShareFile Storage Provider is set in System Variable 747 (Temporary Storage Provider), a System Error (red error) occurs.
Error when you Try to Browse Storage Provider or Navigate to Jobs Docs when Special Character on Root Path
Deltek Tracking Number: 2104250
Description: When you try to browse an Azure Blob Storage Provider or navigate to Jobs Docs when that Storage Provider's root path contains a special character, a System Error (red error) occurs.
Error when You Try to Rename a Resource
Deltek Tracking Number: 2109872
Description: When you try to rename a resource with the same value, an error occurs with the following message: Source and Destination Path Must be Different.