Known Issues
This section contains information that you should know about issues that are not yet resolved.
Agents
Notification Missing Time Tracking Agent – Some Time Entries not Included
- Deltek Tracking No. 1833130
- Description: Time entries that are registered on the same date as the Look-Up start date (selected in the agent's parameters) are not included in the Missing Time Tracking notification when the Notification Missing Time Tracking agent runs.
- Workaround before Fix: Set the Look-Up start date in the agent's parameters to one day before the chosen date. For example, if you want to include time entries that were registered on May 5 in the notification, select May 4 as the Look-Up start date.
Finance & Administration
Creditors – Creditor Invoices – Voucher Search Fields do not Synchronize
- Deltek Tracking No. 1702634
- Description: When you search for a voucher using the Voucher Number field in the filter sidebar, the voucher search above the toolbar is not updated to display that same search.
Creditors – Creditor Invoices and GaleForceMedia Orders - Error on No or Close
- Deltek Tracking No. 1842133
- Description: When you open the delete or confirm option for both GaleForceMedia orders and creditor invoices, and then you click the No or Close button, an error occurs.
Creditors – Creditor Invoices Line Details – Inactive Departments Displayed in Parentheses for Approved, For Booking, or Booked Creditor Invoices
- Deltek Tracking No. 1762987
- Description: When you view creditor invoice line details that contain inactive departments, and the creditor invoice is in Approved, For Booking, or Booked status, the departments are displayed in parentheses.
Debtors – Debtor Invoices with Inactive Departments Display Departments in Parentheses
- Deltek Tracking No. 1763549
- Description: When you view a debtor invoice on the Approved, Ready for Print, Finalized, or Electronic Delivery view, and the invoice belongs to a job that has an inactive department, the department is displayed in parentheses.
General Ledger – Chart of Accounts – Change Log is not Updated on Change of Account Subtype
- Deltek Tracking No. 1834556
- Description: When an account subtype is changed in the Chart of Accounts, the change log is not updated.
General Ledger – Chart of Accounts – Erroneous Backslash in Account Name Column
- Deltek Tracking No. 1841323
- Description: If one of your Finance accounts has an apostrophe in its name, WorkBook displays a backslash in the Account Name column on the Chart of Accounts grid.
General Ledger – Journals – Inactive Departments Displayed in Parentheses for Approved or Booked Entries
- Deltek Tracking No. 1758380
- Description: When you view journal entries that contain inactive departments, and the journal is in status Approved or Booked, the departments are displayed in parentheses.
Jobs
Purchase Order (PO) – Activating an Inactive Department does not Add the Department to the Sent Department Drop-Down List
- Deltek Tracking No. 1815209
- Description: When you activate an inactive department (via Settings » Company Settings » Departments » Active column), that department does not appear in the Sent department drop-down list (in the PO header).
Resources
Cannot Delete All Values Using Delete Key
- Deltek Tracking No. 1588423
- Description: At Client Settings > New Job Settings > Company Defaults, you cannot delete values in all fields by using the keyboard Delete key.
Time & Expense
Time Entry – Time-Tracking, Whereabout Entries Spanning Days, and Inaccurate Hours Column
- Deltek Tracking No. 1814879
- Description: When time-tracking using whereabout is required, and you view whereabout entries that span multiple days and were created when time-tracking was not required, the hours calculated in the Hours column may seem to be inaccurate. This is because the From and To dates are not displayed in the grid.
Parent Topic: 13.3