Known Issues

This section contains information that you should know about issues that are not yet resolved.

Agents

Notification Missing Time Tracking Agent – Some Time Entries not Included
  • Deltek Tracking No. 1833130
  • Description: Time entries that are registered on the same date as the Look-Up start date (selected in the agent's parameters) are not included in the Missing Time Tracking notification when the Notification Missing Time Tracking agent runs.
  • Workaround before Fix: Set the Look-Up start date in the agent's parameters to one day before the chosen date. For example, if you want to include time entries that were registered on May 5 in the notification, select May 4 as the Look-Up start date.

Finance & Administration

Creditors – Creditor Invoices – Voucher Search Fields do not Synchronize
  • Deltek Tracking No. 1702634
  • Description: When you search for a voucher using the Voucher Number field in the filter sidebar, the voucher search above the toolbar is not updated to display that same search.
Creditors – Creditor Invoices and GaleForceMedia Orders - Error on No or Close
  • Deltek Tracking No. 1842133
  • Description: When you open the delete or confirm option for both GaleForceMedia orders and creditor invoices, and then you click the No or Close button, an error occurs.
Creditors – Creditor Invoices Line Details – Inactive Departments Displayed in Parentheses for Approved, For Booking, or Booked Creditor Invoices
  • Deltek Tracking No. 1762987
  • Description: When you view creditor invoice line details that contain inactive departments, and the creditor invoice is in Approved, For Booking, or Booked status, the departments are displayed in parentheses.
Debtors – Debtor Invoices with Inactive Departments Display Departments in Parentheses
  • Deltek Tracking No. 1763549
  • Description: When you view a debtor invoice on the Approved, Ready for Print, Finalized, or Electronic Delivery view, and the invoice belongs to a job that has an inactive department, the department is displayed in parentheses.
General Ledger – Chart of Accounts – Change Log is not Updated on Change of Account Subtype
  • Deltek Tracking No. 1834556
  • Description: When an account subtype is changed in the Chart of Accounts, the change log is not updated.
General Ledger – Chart of Accounts – Erroneous Backslash in Account Name Column
  • Deltek Tracking No. 1841323
  • Description: If one of your Finance accounts has an apostrophe in its name, WorkBook displays a backslash in the Account Name column on the Chart of Accounts grid.
General Ledger – Journals – Inactive Departments Displayed in Parentheses for Approved or Booked Entries
  • Deltek Tracking No. 1758380
  • Description: When you view journal entries that contain inactive departments, and the journal is in status Approved or Booked, the departments are displayed in parentheses.

Jobs

Purchase Order (PO) – Activating an Inactive Department does not Add the Department to the Sent Department Drop-Down List
  • Deltek Tracking No. 1815209
  • Description: When you activate an inactive department (via Settings » Company Settings » Departments » Active column), that department does not appear in the Sent department drop-down list (in the PO header).

Resources

Cannot Delete All Values Using Delete Key
  • Deltek Tracking No. 1588423
  • Description: At Client Settings > New Job Settings > Company Defaults, you cannot delete values in all fields by using the keyboard Delete key.

Time & Expense

Time Entry – Time-Tracking, Whereabout Entries Spanning Days, and Inaccurate Hours Column
  • Deltek Tracking No. 1814879
  • Description: When time-tracking using whereabout is required, and you view whereabout entries that span multiple days and were created when time-tracking was not required, the hours calculated in the Hours column may seem to be inaccurate. This is because the From and To dates are not displayed in the grid.