Known Issues
This section contains information that you should know about issues that are not yet resolved.
Dashboard
Whereabout Page - Duration Counter incorrectly Shows 0.00 Hours when You Create an Entry
- Deltek Tracking No. 1629443
- Description: When you create a whereabout entry, and you manually enter times in the Start Time and End Time fields on the Whereabout page, rather than selecting times from the Start Time and End Time drop-down fields in the Set Up a Whereabout Profile dialog box, the duration counter shows 0.00 hours.
- Workaround before Fix: Using the drop-down lists in the dialog box, select the times that you entered manually. That recalculates and displays the correct duration.
Whereabout Page – Whereabout Status is not Updated in the Footer, Tooltip, and Resource List
- Deltek Tracking No. 1618599
- Description: When you change your whereabout, the status that you select is not displayed in the tooltip, resource footer, or resource list.
Finance & Administration
Creditors – Creditor Invoices – PDF File Preview Prevented by Out of Memory
- Deltek Tracking No. 1570310
- Description: Very occasionally, you cannot view PDF files that are attached to creditor invoices.
Invoices – Search for Invoice Number does not Work after Switching Companies
- Deltek Tracking No. 1573098
- Description: When you try to search for an invoice number in the top right-hand corner and then switch Companies, the search field no longer launches a search.
- Workaround before Fix: Ensure that you clear the search field before you switch Companies. If the issue has already occurred, reloading WorkBook clears it so that you can use the workaround if it occurs again.
Revenue Forecasts Created before Inter-Company do not Include Inter-Company when Updating Forecast
- Deltek Tracking No. 1628469
- Description: When there is an existing revenue forecast, and subsequently you create inter-company entries, those entries are not included in the existing revenue forecast when you update it.
- Workaround before Fix: Create another revenue forecast.
Jobs
Duplicate Job – Price Quote (PQ) Locked for Changes when You Duplicate a Job
- Deltek Tracking No. 1625558
- Description: When you duplicate a job that contains a PQ that is in status 20, 40, or 50, and the Price Quotes option is selected on the copy settings, the request is terminated, and the message Price quote is locked for changes is displayed.
Reports
When Using English-Custom Translation some Reports do not Use Correct Formatting
- Deltek Tracking No. 1577221
- Description: When you use the English-Custom translation, some reports—such as Report 572 (Balance Sheet with prior Year Comparison)—do not use the correct formatting. That is, they are formatted to UK English usage vs. the selected English-North American usage.
Storage Provider
Documents Added to the Job Docs Folder do not Appear because of White Space in the Job Folder Template
- Deltek Tracking No. 1570284
- Description: When the subfolder structure of a storage provider has a white space in the end, documents that you upload to the Job Docs folder are not displayed in the document browser at Settings > Storage Provider.
Time & Expense
Expense – Personal Expense – Error Message about Costing Codes when You Filter Jobs by Jobs I am Booked on or PM even when Costing Codes are not Required
- Deltek Tracking No. 1623205
- Description: When you add a personal expense, and you filter available jobs using Jobs I am Booked on or PM, and you are not booked on or Project Manager on any job, the message No Jobs with Costing Code is displayed, regardless of the Company Variable 73 setting (the value is 0, meaning that costing codes are not required).
Whereabout Page – Entries that are Grouped by Date or Time are Displayed Individually
- Deltek Tracking No. 1628838
- Description: When you group grids on the Whereabout page by date or time, entries that have similar dates or times are still displayed individually.
Whereabout Page – Error when Updating a Current-Dated Whereabout to an Available Date from the Past
- Deltek Tracking No. 1629256
- Description: When you add a current-dated whereabout to the grid, and then you update it with an available date from the past, the date in the cell automatically displays yesterday's date, and the following error message is displayed: There is already a whereabout registered in this period.
Parent Topic: 13.2