Reply or Forward a Task Email

Use the Tasks submodule to reply or forward task emails.

To use Tasks, you must have access to Jobs as defined in User Access Rights under Settings.

To reply or forward a task email:

  1. On the main toolbar, click Jobs .
  2. In the left pane of the Jobs page, click Jobs List and highlight the job associated with the task email that you want to reply or forward.
  3. In the left pane of the Jobs page, click Tasks.
  4. On the Tasks page, click the Tasks tab.
  5. In the grid, highlight the task associated with the email that you want to reply or forward and click Task Settings on the tab toolbar.
  6. On the Task card, click the Email side toolbar.
  7. In the left pane, highlight the email that you want to reply or forward.
  8. On the toolbar of the right pane, click Reply / Forward Email and select an option.