Make an ETC Request From the Task Card (Jobs)

If System Variable 405 is enabled for your system, you can create ETC (Estimated Time to Complete) requests if you need additional hours to complete the task.

To use Tasks, you must have access to Jobs as defined in User Access Rights under Settings.

To make an ETC request:

  1. On the main toolbar, click Jobs .
  2. In the left pane of the Jobs page, click Jobs List and highlight the job containing the task for which you want to make an ETC request.
  3. In the left pane of the Jobs page, click Tasks.
  4. On the Tasks page, click the Tasks tab.
  5. In the grid, highlight a task for which you want to make an ETC request and click Task Settings on the tab toolbar.
  6. On the Task card, click the Basic Settings tab, then click Context Menu > Make ETC Request.
  7. In the Make ETC Request dialog box, provide the values for the required fields and click Request.
    WorkBook displays the requested ETC hours in the bottom pane of the Tasks tab in the Tasks grid of the job card.