Use the Ticket Quick Create submodule to display the revision history of quick ticket template briefings.
To use the Ticket Quick Create submodule, you must have access to
Settings as defined in the User Access Rights submodule under
Settings.
To display the revision history of a quick ticket template briefing:
-
On the main toolbar, click
Settings
.
-
If you have more than one company in your system, use the drop-down list above the left pane of the Settings screen to select the company containing the quick ticket template briefing that you want to display the revision history of.
-
In the left pane of the Settings screen, click
.
-
Highlight the quick ticket template with the briefing whose revision history you want to view and on the grid toolbar, click
Default briefings
.
-
On the toolbar of the right pane, click
Edit the briefing
and click
Revisions to display the brief's revision history.
Alternatively, click
Show the briefing revisions
.
-
If you want to hide the revision history, click
Revisions and
Edit the Briefing
again.
Alternatively, click
Show the briefing revisions
again.