Contacts Actions Bar

Use the Actions bar in the Contacts hub to edit contact information or add touchpoints for the contact.

Commonly Used Actions

Click the buttons on the Actions bar to quickly access commonly performed actions.

Field Description
Add Touchpoint Select this option to add a touchpoint (a simple activity such as a meeting or a phone call) for the currently displayed record.
Qualify Contact This option displays when:
  • Your enterprise has access to CRM Plus.
  • The Enable Lead Qualification global CRM setting is set to Yes in Settings > CRM.
  • The contact is a New Lead. For more information about how to set up a default status in My Preferences, see the Defaults Tab of the My Preferences Dialog Box.
Click this option to qualify the contact if it meets your enterprise's requirements and is interested in doing business with your organization.

Other Actions

Click this menu to choose other tasks.

Field Description
Copy Click this option to copy the currently displayed record. If Vantagepoint detects possible duplicate records during this procedure, the Potential Duplicate Records Found dialog box displays. This dialog box lists any existing record that already has the identifier that you are trying to use for a new record.

Copying a record with attached documents does not copy the documents to the new record.

Disqualify Contact This option displays when:
  • Your enterprise has access to CRM Plus.
  • The Enable Lead Qualification global CRM setting is set to Yes in Settings > CRM.
Click this option if you decide that a contact is no longer a good candidate for an in pursuit project. This option keeps the contact in the database for future use.
Revert to Lead This option displays when:
  • Your enterprise has access to CRM Plus.
  • The Enable Lead Qualification global CRM setting is set to Yes in Settings > CRM.
Click this option if you decide that a qualified or disqualified contact should be changed back to a lead.
Design If your security role gives you access, select this option to open the Screen Designer, which you can use to add tabs, grids, fields, and field properties. The Screen Designer is composed of two sections: a canvas area (on the left) that lets you view the design changes that you make to the form, and a list of tabs, fields, and properties (on the right) that can be defined and added to the screen. Click the in the upper right corner of a field or tab to remove it from the form.
Delete Select this option to delete the current record. When you delete a record, you permanently remove it from the database. The deletion cannot be undone. Verify that the record is no longer in use before you delete it.
Print

Select this option to display the Print Options menu. Depending on which option you select, Vantagepoint displays either the Reporting dialog box or the Search dialog box that allows you to specify the record or record selection you want to print before generating and printing the report. See Select a Print Option to Print Records for a Report.