Unsubmit an Invoice for Approval from Interactive Billing
If the status of an invoice is Submitted, Approved, or Rejected, you can unsubmit the invoice to reverse the submission, remove any information associated with it, and start the approval process over.
The invoice status is changed back to
New, and the status for all transactions that were originally associated with the submitted invoice are also changed back to
New. The previous billing session settings and any comments entered as part of the approval process are removed. (In contrast, when you reject an invoice, the invoice is still linked to the original set of transactions, billing session options, and approval comments.)
If you just need to make changes to the invoice detail and start the approval process again, unsubmit is not required. Instead, make the changes to the invoice and then submit the invoice again. This allows you to retain any invoice approval comments entered for the invoice during the approval process.
For more information about editing an invoice during the approval process, see Editing an Invoice During the Approval Process.
To unsubmit an invoice:
Parent Topic: How to...