To create an Email Alert action for a workflow:
On the Navigation menu, click Administration » Alerts.
Select Scheduled or User-Initiated Alerts.
In the Actions grid, click Insert.
Select Email Alert. The Email Configuration Dialog Box displays.
Enter the required information in the dialog box fields.
Click Edit to display the rich text editor where you can edit the message for the email alert.
Do one of the following:
Click OK to close the Email Configuration dialog box with the changes retained. The changes are finally saved when you save the changes in the Alerts application.
Click Cancel to cancel any changes made to the action and then close the Email Configuration Dialog Box.