Backup and Retention

Production Environments & Databases

Production environments and databases are backed up on a nightly, weekly, and monthly schedule. Backups are done on the local database server and are transported to an in-region secure Cloud storage. Production backups are retained per the schedule below in a rolling fashion. Backups that are outside the retention window are deleted from our systems.

Type	Frequency	Number Retained
Full	Nightly	7
Full	Weekly	4
Full	Monthly	1

Note for Customers with Primary Operations / Legal Entity in Denmark: For customers who are obligated to meet the requirements of the Danish Bookkeeping Act, an additional data backup procedure is included as part of the Deltek Cloud Service. While a current customer of Maconomy in the Cloud, at any point, one of our standard backups (referenced in the table above) will cover all current and historic data and can be made available to the Danish Tax Authority upon request. For customers who leave Maconomy Cloud, a backup of your data will be taken and retained. These backups will be held for a period of five years, after which, the backup will be permanently removed. Upon request from the Danish Tax Authority, Deltek will provide a requested database backup in machine-readable format, at which time, a customer will be notified that Deltek has delivered their data to the Danish Authority.

Non-Production Environments & Databases

Non-Production environments can be used for:

• Test
• Configuration
• Training
• Development
• Reporting

Each of these instances by nature is not a production live environment. As a result, the backup and retention of these environments and the databases contained within are limited to the following:

Type	Frequency	Number Retained
Full	Nightly	2