BPM Country Reports

Sweden

This section describes the Sweden reports appendix.

Troubleshooting

Background Task Timeout

Reports with large volumes of records take longer to process and the background task may timeout. To prevent timeout errors, you must change the character stream size to 2000 or higher (on the BO server console), and set the background task duration to more than 24 hours (on Maconomy).

Set Character Stream Size

To prevent timeouts while running the report, you must change the character stream size on the Business Objects (BO) Central Management Console (CMC) prior to running the report.

To change the character stream size:

  1. On the BO CMC, log in as an Administrator.
  2. Click Servers and select Server List.
  3. From the list of server names, click WebIntelligenceProcessingServer.
  4. Select Properties then edit the Maximum Character Stream Size (MB) field value, from 15 to at least 2000 or your preferred value up to 4095.
    Note: The recommended value when running the report is 2000.
  5. Click Save then close the dialog box.
  6. Right-click WebIntelligenceProcessingServer then select Restart Server.

Set Background Task Maximum Duration

Note: This section applies to the Workspace Client.

If the default maximum duration time (1440 minutes) is not enough to generate the report, you can change the maximum duration for the background task.

To change the maximum duration:

  1. Generate a report to start a background task.

    Click OK in the prompt.

  2. Go to Setup » Background Tasks » Status and locate your task. It should be at the top of the list.
    1. Select the task and click the Abort action button.
    2. Click OK in the prompt.
    3. Right-click the task (the status displays as Failed) and click Copy as Template.

      A new task should display at the top of the list (the status displays as Pending.)

  3. Go to the Editing tab then locate and double-click the pending task.
    Note: You may need to filter the list and show Inactive Pending Tasks.
    1. Edit the Max. Duration field to a higher value, such as 2880 for 48 hours.
    2. Click the Save » Activate action.
    3. Click OK in the prompt.
  4. Go to the Status tab and click the Refresh action button.

    The task should run and generate a report.

    Note: If the background task still fails, you need to adjust the maximum duration time to accommodate the amount of records.