What Email Notifications Does ConceptShare Generate?

Certain events in ConceptShare trigger email notifications to notify users of work assignments. When account/personal email notification preferences are set to On, ConceptShare sends the following email notifications to users.

Account Setup and Access

Field Description
Account Created (welcome message with account information) Triggered when account is created and sent to the account owner
User Created (user invited to ConceptShare account) Triggered when a user is created and set to "active"
Triggered when a user clicks to have the invitation resent from the login screen
Triggered when an administrator clicks to resend the invitation
Forgot Password (link to create a new password) Triggered when a user clicks the forgot password link on the login page or by the account administrator

Projects

Field Description
Project Export (email with link to assets in that project and a copy of the feedback summary) Triggered when a user requests a copy of project export files
Project Invitation (user invited to a Project) Triggered when a user is added to a project

Reviews

Field Description
Review Assets Ready (review update to reviewer) Triggered when all assets in a review have been processed and ready for users to proof
Review Invite (invite to submit feedback and/or approvals in a review) Triggered when a user is invited to a review
Review reset (review update to reviewer) Triggered when assets are updated with new versions
Review updated (review update to reviewer) Triggered when edits are made to an existing review
Review Completed (review update to review owner) Triggered when a reviewer has completed submitting feedback/approvals in a review

Reminders

Field Description
Review or To Do due soon (an uncompleted review or to do assigned to you is due soon) Up to four review/to-do reminders can be enabled on each review by review creator

Assets

Field Description
Asset Created (Asset uploaded to a Project) Triggered when an asset is uploaded to a project
Asset Versioned (New Asset version uploaded to a Project) Triggered when a new asset version is uploaded to a project

Comments

Field Description
User Commented on asset (another user has commented on an Asset) Triggered when someone replied to a comment
User replied to comment on asset (another user has replied to a Comment) Triggered when a comment is replied to
Note: Users will only be sent this notification if they:
  • Uploaded the asset being replied to
  • Made the comment being replied to
  • Previously replied to the comment that is being replied to

Email Digests

Field Description
Comment Digest: Summary of comments (with related threads) recently made in a project Users can create Comment Email Digests and schedule them to be sent in daily or timed formats
Asset: Summary of assets recently updated/added in a project Users can create Asset Email Digests and schedule them to be sent in daily or timed formats

Feedback Summary

Field Description
Feedback Summary of the comments on asset(s) at the time of the request is available (link to Feedback Summary based on criteria outlined by creator) Triggered when a user requests that a Feedback Summary be emailed to that user's email address or to a different email address

@ Mentions

Note: If @mentioned in activity feed posts, you will not be notified.
Field Description
User or Team was @mentioned in a comment within the Proofing Workspace Triggered when a user or a team was @mentioned in a comment
User or Team was @mentioned in a reply to a comment within the Proofing Workspace Triggered when a user or a team was @mentioned in a reply to a comment