Voiding a refund

You cannot void a refund if the vendor invoice has been paid. When you void a refund, Ajera deletes the vendor invoice.

To void a refund

1. From the > Manage menu, click Client Receipts.
2. Click the Existing tab.
3. If you do not see any refunds in the list, click (Change View) and make selections on the Change View window. Ensure that the Display refunds check box is selected.
4. Click the refund that you want to void, and click the Void/NSF button.
5. Enter a write-off date.
6. Enter any notes.
7. Click OK.