FAQs

Go to the Ajera Mobile Timesheets main menu, where you'll see the words Ajera Mobile Timesheets, followed by your current Ajera version.

Turn off private browsing on your device when working on your timesheet.

Your mobile device holds your updates even if you lose your Internet connection.
When your connection is restored, refresh your browser to sync your updates with your Ajera timesheet.

Refresh your browser to sync project updates, approvals, rejections, notes, or time entries.

Ajera Mobile Timesheets is only as quick as the strength of your Internet signal. Connecting to a large Ajera database may also slow the responsiveness of your timesheets. Whenever possible, connect to the timesheets using a Wi-Fi signal.

Because of the variations in Internet providers, Deltek cannot provide guidance on your specific data plans. Contact your device provider with your questions. Whenever possible, connect to your timesheets using a Wi-Fi signal.

Use (previous) and (next) at the top of the screen to navigate to the relevant timesheet.
Do not use your device's back and forth buttons; they navigate only through web pages not through timesheets.

To minimize the impact to your data plan and performance, no project information is stored on the mobile device. You must connect to Ajera to find your project information.

You cannot search for projects if you lose your connection. Recent time entries do appear.

Recent entries include the last two full timesheet weeks plus the current week's entries.

You must connect to Ajera to track start and stop times for periods like breaks, lunch time, or overtime. You cannot track start and stop times with Ajera Mobile Timesheets on your mobile device.

Refresh your browser to go to today's time entries.

Your Ajera administrator can set which days are accessible on your timesheet. You cannot add time to a shaded day.

Ajera can be set up to require notes for all new projects. Contact your Ajera administrator for details.

You can unsubmit (Menu > Unsubmit) to return a submitted timesheet to a draft state. You cannot unsubmit an approved, billed, or paid timesheet.

To make any changes to a submitted timesheet, you must be set up with the appropriate preferences Contact your Ajera administrator for details.