Edit Standard Capacity Profiles for Contacts and Employees

To use the Default capacity profile submodule, you must have access to Settings as defined in the Employee cross-company access submodule under Settings.

To edit a standard capacity profile for contacts and employees:

1. On the main toolbar, click Settings .
2. In the left pane of the Settings screen, click Employee Settings > Default Capacity Profile.
3. On the Standard Profiles tab, you can edit the following for both Contacts and Employees:
   • Ideal Booking:
   • Basic Time:
   • Flex + Hours:
   • Working Time Start: Use this to identify a default start time for work for your contacts and employees.
   • Working Time End: Use this to identify a default end time for work for your contacts and employees.