View Revision History of the Briefing of Selected Quick Ticket Templates

To use the Ticket quick create submodule, you must have access to Settings as defined in the Employee cross-company access submodule under Settings.

To view the revision history of the briefing of a selected quick ticket template:

1. On the main toolbar, click Settings .
2. In the left pane of the Settings screen, click Ticket Setup > Ticket Quick Create.
3. Highlight the quick ticket template with the briefing whose revision history you want to view and on the grid toolbar, click Default Briefings .
4. On the toolbar of the right pane, click Edit the Briefing .
5. Click Revisions to display the brief's revision history.
6. If you want to hide the revision history, click Revisions and Edit the Briefing again.
7. Alternatively, click Show the Briefing Revisions .