Enable Schedules of Selected Agents to Run

To use the Agent setup submodule, you must have access to Settings as defined in the Employee cross-company access submodule under Settings.

To enable a schedule of a selected agent to run:

  1. On the main toolbar, click Settings .
  2. In the left pane of the Settings screen, click Advanced Tools > Agent Setup.
  3. Highlight the agent with a schedule you want to run.
  4. On the Scheduling tab of the subgrid, highlight the schedule you want to run and then select the Running checkbox.