Download Briefings of Selected Quick Ticket Templates

To use the Ticket quick create submodule, you must have access to Settings as defined in the Employee cross-company access submodule under Settings.

To download the briefing of a selected quick ticket template:

1. On the main toolbar, click Settings .
2. In the left pane of the Settings screen, click Ticket Setup > Ticket Quick Create.
3. Highlight the quick ticket template whose briefing you want to download and on the grid toolbar, click Default Briefings .
4. On the toolbar of the right pane, click Download the Briefing and select any of the following:
   • Download as PDF: Use this to download the briefing as a PDF.
   • Download as Word Document: Use this to download the briefing as a Word document.
   • Download as Image: Use this to download the briefing as a PNG file.
   Note: WorkBook downloads the briefing to your machine in the selected format.