Enable Test Modes for Selected Agents

To use the Agent setup submodule, you must have access to Settings as defined in the Employee cross-company access submodule under Settings.

To enable the test mode for a selected agent:

1. On the main toolbar, click Settings .
2. In the left pane of the Settings screen, click Advanced Tools > Agent Setup.
3. Highlight the agent you want to enable the test mode of and then select the Test Mode checkbox.