Cloud Administrator's Help System

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Submit a Service Request

You can submit most service requests via the Cloud Solutions area of the Deltek Support Center site. Others must be submitted as support cases.

To submit a service request:

  1. Go to the Support Center.
  2. Log in to the Support Center site using the credentials provided to you when your initial Vantagepoint order was processed.
  3. On the Home page, click the Cloud Solutions link.
  4. Select Deltek Vantagepoint from the product drop-down list and then click Go.
  5. Select an option from the Service Requests list, supply any additional information that is requested, and click Submit.
    If the service that you need is not listed, return to the home page, click the Submit a Case link, and enter information about your request.