Cloud Administrator's Help System

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Non-Production Environments

Any application environment that is not designated for live production use is considered a non-production environment. For example, you may use a non-production "sandbox" for testing and development purposes.

Service for Non-Production Environments

Service for non-production environments differs in several ways from service for production environments. For example, Deltek considers a service incident to be "severity 1" if it causes processing to cease. Because this would never happen in a non-production environment, the highest level severity incident for a non-production environment is severity 2.

Other aspects of service are also different or do not apply to certain non-production environments, including practices for backups and retention, disaster recovery, access management, access levels, performance, uptime, and service levels.

Types of Non-Production Environments

Depending on how you use Vantagepoint, you may have different types of non-production environments.

Type Purpose
Implementation Non-Production Environment This type of non-production environment is used during implementation.
Standard Non-Production Environment

Vantagepoint offers an always-on test and development non-production environment. In Basic and Flex offerings, this environment is only available during implementation. Once you have gone live in your production environment, you can use this environment to perform ongoing development or implementation/configuration work.

If you have a Basic or Flex offering, you must upgrade your service to Enterprise to have an always-on test and development non-production environment.

Deltek will refresh a test and development database with data from the production server up to 12 times per year, by request only.

Additional Non-Production Environments

With Enterprise offerings, you can add other non-production environments for a minimum of 1 year, at an additional cost. You can use these environments for development, training, testing, configuration, system integration, or other purposes.

Deltek will refresh an environment with data from the production server up to 12 times per year, by request only.

Preview Non-Production Environment

With Enterprise offerings, you can request a preview environment prior to the release of a new version of the software. Use a preview environment to test your extensions or configurations with the new software without disrupting your test and development non-production environment.

If you have a Deltek Flex offering, Deltek will provide a preview environment prior to each upgrade to a new version of the software.

Additional Non-Production Databases

Many of Deltek's cloud solutions can support one or more database instances of the application, to be used for non-production activities, such as reporting, configuration, testing, or development.

These additional databases are free of charge with some offerings, and available at an additional charge with others.