Cloud Administrator's Help System

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Default Email Addresses

As part of implementing Vantagepoint, make sure that you specify appropriate internal email addresses for the following fields: Default Sender for Outgoing Email and Default Email Recipient for Help Desk.

Enter these email addresses in either of these ways:

  • During the Activation process, on the Activate Email page.
  • After Vantagepoint is implemented, in Settings > General > Communications.

Default Sender for Outgoing Email

Vantagepoint uses the Default Sender for Outgoing Email address when:

  • Vantagepoint sends an automatically generated email, such as a processing error alert or log-in assistance message.
  • An employee sends an email message from Vantagepoint and that employee does not have an associated email address.

Make sure that the Default Sender for Outgoing Email field contains the email address of an appropriate person in your enterprise. Keep in mind that recipients may reply to email messages sent from this email address, so use the email address of someone who can monitor replies. Emails returned as undeliverable will be returned to the sender's email address.

Default Email Recipient for Help Desk

You may want to route all of your employees' questions about Vantagepoint to a single email address, monitored by your system administrator or another internal product expert.

Enter this email address in the Default Email Recipient for Help Desk field.