Specpoint Help for A/E Users

Using the Help Search
Using the Help Search
  • Phrase:Returns all topics that contain the exact phrase in the search criteria. Use quotation marks around the phrase.
    Ex."system administration"
  • And:Returns all topics that contain all the words in the search criteria, in any combination. Insert a plus sign between all words in the search criteria.
    Ex.system + administration
  • Or:Returns all topics with any combination of words in the search criteria. This is the default.
    Ex.system administration
For more information:Searching Online Help

Troubleshooting Specpoint Plug-in for Revit

Use this reference to learn about and resolve the possible issues that you might encounter with Specpoint Plug-in for Revit.

Issues and Solutions

Refer to the following issues and solutions:

Insufficient User Privileges

Category Description
Issue When you ran Revit, you encountered an external tool failure error and the plug-in did not load any of its contents.

Possible Causes You do not have administrator or elevated privileges for your Windows user account.
Solution Enable administrator or elevated privileges for your Windows user account.

Multiple Instances of Revit

Category Description
Issue When you ran Revit, you encountered an external tool failure error and the plug-in did not load any of its contents.

Possible Causes You have multiple instances of Revit installed and currently running on your computer.
Solution Close all other instances of Revit.

Empty Account Login Page

Category Description
Issue The account login page did not load its contents.
Possible Causes You do not have a supported version WebView2 installed on your computer.
Note: Specpoint plug-in for Revit automatically installs this software during plug-in installation. You might have deleted this installation or overwritten it with an unsupported version.
Solution Install a supported version of WebView2.