Maconomy Web Client

Starting the Maconomy Web Client and Logging In

The login dialog box displays when you start the web client.

To start the web client and log in:
  1. Click the link to launch the application.
  2. Enter your user name and password.
    Note: If you have multiple roles and want to log in with a specific role, use the following syntax when entering your username: [username]#[rolename].
  3. Click Log in.
    Note: Maconomy sessions expire after a certain period of inactivity. The default time is 20 minutes, but this is configurable.

    If your session has timed out, Maconomy redirects you to the login screen and informs you that your session has expired. You will need to log in again and navigate back to the workspace where you were working prior to the timeout.

  4. If two-factor authentication (2FA) is enabled in the system and you are logging in for the first time, you need to enroll your 2FA device. Perform the following steps:
    1. Scan the QR code that displays with the 2FA app required by your company.
      Note: If you are using an OTP app on your tablet, tap the QR code.
    2. In the One-Time Passcode field, enter the one-time password from your 2FA app.
    3. Click Log in.
      Your 2FA device is now configured, and you are now logged in successfully to the system. Maconomy also stores a cookie in the system so that you do no not have to enter a one-time password until the cookie expires (typically in 30 days' time).
  5. If 2FA is enabled in the system and your device is already configured, Maconomy may occasionally require you to enter a new OTP before you can log in. Perform the following steps:
    1. In the One-Time Passcode field, enter the one-time password from your 2FA app.
    2. Click Log in.
  6. If 2FA is enabled in the system but you need to enroll a new device, perform the following steps:
    1. Instead of entering a one-time password, click Reconfigure two-factor authentication device.
      Maconomy sends a reconfigure token to your registered email address.
    2. In the Token field, enter the token from the email.
    3. Click Reconfigure.
    4. Repeat steps 4a-4c.