Delete a Conversation

Use these steps to delete a conversation.

To delete a conversation:

  1. Under the Setup menu section, go to Conversations > Conversations.
  2. Use the search filter and/or the Search field at the top of the workspace to select the conversation you want to delete.
  3. Click Delete Conversation.
  4. In the confirmation dialog that displays, click Delete to confirm deletion or Cancel to exit without deleting.