Messages Pane

This section describes the fields and actions on the Messages pane of the Collections workspace. For more information about the functionality, see "Conversations" under the Getting Started section of this online help.

Messages Area

This contains all the messages about the selected customer invoice. If you want to delete the last message you sent, simply click the Delete icon to the right of that message. You can delete a message within 15 minutes of sending it.

You can also mark specific messages in the conversation as unread. Hover your pointer at the end of the message line, then click the vertical ellipsis that appears. Click Mark as unread.

Input Area

This is available at the bottom of the pane. You can type your message here, then press ENTER or click the paper plane icon to send. Each message has a 255-character limit.

Pane Actions

Action	Description
+ Add Participant	Click this action to add a user to the conversation for the selected customer invoice.
Subscribe/Unsubscribe	Click this action to subscribe to/unsubscribe from the conversation for the selected customer invoice.
Send	Click the paper plane icon to send your message.