Maconomy Information Center

Known Issues

This section includes background information and possible workaround on high priority technical issues existing in Deltek Touch for the current release which will be resolved in the future.

Defect 739573

Missing Week Calendar Prevents Logging In on REST

If there is a missing week calendar and you try to log on the application, an error message displays. This defect affects Deltek Touch for Maconomy users who are using REST.

As a workaround, the week calendar must be created in Maconomy.

Defect 1320157

2FA Application Link Displays QR Screen on Android Devices

When you log on to Deltek Touch using two-factor authentication (2FA) on your Android device, and tap the two-factor authentication application link, the QR screen displays instead of the Duo Mobile main screen.

This defect affects Deltek Touch for Maconomy Android users who are using 2FA to log in.

As a workaround, manually obtain the passcode from the Duo Mobile application.

Defects 1381785, 1381786, 1381788

Biometric Authentication Issues on Android Devices

Face ID authentication is supported on some Android devices, however, an Android operating system issue prevents face ID from working on all these devices. You may encounter the following scenarios when logging on the application using face ID:
  • If both fingerprint and face ID are registered on the device, only fingerprint ID works.
  • If only face ID is registered on the device, only PIN authentication works.
  • Log in using Fingerprint/Face displays on the Login and Settings screens, instead of either Log in using Fingerprint, or Log in using Face.
Face ID authentication successfully worked on Samsung Galaxy S9+. The following devices were tested, and have known face ID authentication issues:
  • Samsung Galaxy A10
  • Samsung Galaxy S8
  • Xiaomi Redmi Note 7
  • Xiaomi Mi 9 SE
  • Pocophone F1

In some cases, you cannot setup or use face ID from the Login and Settings screens. However, you can still opt to use security PIN and fingerprint ID authentications to log on to Deltek Touch.

Defect 1393413

Unable to Log in Using New Kerberos Setup

You can use the new Kerberos Single Sign-on (SSO) login module, and set up a multiple realm SSO in Maconomy.security.config. However, when you log on to Deltek Touch, error messages display and you cannot log in successfully. This defect affects Deltek Touch for Maconomy users who are using MScript or REST.

As a workaround, you can use the old Maconomy SSO login module, and configure the multi-realm setup in MaconomyCustom.ini.