Known Issues
This section includes background information and possible workaround on high priority technical issues existing in Deltek Touch for the current release which will be resolved in the future.
Defect 942863
Mismatch of Approval Counter and Actual Count
In some cases, there is a mismatch between the data in the Approval counter versus actual count of items in the approval list. This can happen when you reopen a time sheet, but you do not submit it yet, in which case in some places in Touch and in the Workspace Client, the time sheet header, although not submitted, will be shown as ready for approval. This defect affects Deltek Touch users approving time sheets.
Defect 934882
Server URL Screen Loaded Instead of PIN Screen
Server URL screen is loaded instead of PIN screen after upgrading from 2.3 to 3.0. This defect affects all Touch users.
Defect 1007981
Unable to Delete Attachment in Submitted Expense Sheet
You are unable to delete an attachment in a Submitted Expense Sheet. This defect affects Deltek Touch for Maconomy users who are using REST. As a workaround, reopen the expense, then delete the attachment.
Defect 887569
Unable to Log On to Touch When Maconomy Password Has Slash Character
If your Maconomy password contains a slash (“/”), you would not be able to log on to Deltek Touch.
This defect affects Deltek Touch users,who are using Maconomy version X1 or 2.0. As a workaround, change your Maconomy password so that it does not include “/.”
Maconomy X1 and 2.0 are already in sustained maintenance and will no longer be updated. Deltek strongly recommends that you upgrade to the supported Maconomy versions.
Defect 860701
No Data on Timesheet Screen if Maconomy is on Maintenance Mode
If the Maconomy system is on maintenance mode and, on the PIN screen, you initially choose not to continue but then change your mind and decide to continue, the default Timesheet screen would display without any data.
This defect all affects Deltek Touch users, when the Maconomy system is in maintenance mode. As a workaround, log out of the application and log on again, accepting the warning.
Defects 836128/836121
Touch Session Issue Caused by MScript EXE Files with Different SessionLifeTime Settings
If two or more MScript executables are located in the same directory (for example, cgi-bin), the session file that Deltek Touch uses may be deleted before time out and, as a result, the "Your session has expired. Please log in again." error message displays.
By default, the Deltek Touch session is valid for one hour after the login. If other MScript executables have different session timeout periods, however, there is no guarantee that the session would still be valid for one hour.
This defect affects Deltek Touch users who are using multiple MScript executables (for example, Portal and stand-alone MScript), which may require different SessionLifeTime setting.
- Use the same SessionLifeTime setting in all I-files corresponding to MScript exes sharing the same session directory.
- Set up a specific SessionDir in the MScript executable setup file for Touch (MaconomyTouch.*.I).
- MaconomyMScript.exe
- MaconomyTouch.exe
- MaconomyPortal.shortname1.exe
- MaconomyPortal.shortname2.exe
Defect 858702
Cannot Use a Favorite with a Slash in its Name
If you try to select a favorite with a slash (“/”) in its name on an expense sheet line, an error message displays.
This defect affects Deltek Touch for Maconomy users who are using REST and have favorites with "/" in their names. As a workaround, rename the favorite in Maconomy core.
Defect 793790
Option List in Expense Justification Not Supported
If you are using expense justification fields, which are based on an option list, you cannot to select a value from a list of allowed options (like in the Workspace Client) in Deltek Touch. It is, however, possible to type in a value in this justification field, assuming you know the exact option value.
This defect affects Deltek Touch for Maconomy users who are using expense justification with justification fields that are based on option lists.
Defects 708890/697374
Fully Approved Instead of Submitted Status for Approved Timesheets
If you submit a timesheet with a timesheet line containing 0 hours or with all lines have been approved, the timesheet header status automatically becomes Fully Approved instead of Submitted.
This defect affects Deltek Touch users who are using Maconomy 2.2.4. The behavior is similar to that of the Workspace Client.
Defect 739573
Unable to Log On to Deltek Touch When a Week Calendar is Missing
If there is a missing week calendar and you try to log on to Deltek Touch, an error message would display
This defect affects Deltek Touch for Maconomy users who are using REST. Missing calendar affects time registration, but the other functionality including login should still work properly. In addition, the week calendar should be created in Maconomy.
Defect705796
Stuck on Blue Screen When Network Connection Fails
If you lose network connection (or if it is turned off) and try to open Deltek Touch, a blue screen displays and nothing else happens.
This defect affects Deltek Touch for Maconomy users who are using REST. As a workaround, close the application and launch it again. The PIN screen should display.
Defects 76986/776985
Does Not Automatically Displays Justification Needed Label on Expense or Mileage Sheet Line Screen
If you select a task that require a justification and proceed without entering values in all justification fields, the Justification needed label does not automatically display on the succeeding Expense or Mileage Sheet Line screens.
This defect affects Deltek Touch for Maconomy users who are using REST. As a workaround, reload the Expense Sheet screen to display the Justification needed label properly.
Slow Process of Submitting Expense Sheets with 50 Lines
If you submit expense sheets with more than 50 lines, the process would take longer than expected. This defect affects Deltek Touch users who are using Maconomy 2.0 SP 3 (or higher), 2.1.1 (or higher), and 2.2 (or higher).
The performance in Deltek Touch is comparable with that of other Maconomy clients (for example, Workspace Client).