Check Background Task Log

Use these steps to check the background task log.

To check the background task log:

  1. Go to Setup > Background Tasks > > Status > List of Background Tasks and double-click the background task.
  2. If the task’s Execution Result is “Failed,” open the result log to view the reason.

    The result log for Execute CRM Integration Action may contain a number of warnings if one or more opportunities/clients have incorrect or missing data, which can lead to some jobs/customer creation tasks failing.

    This information can be used to identify what the issue is.