Reply to a Conversation

When you are included in a conversation or mentioned in a message, you will receive an unread message notification, which allows you to view and respond to employees’ messages about specific transactions.

To reply to a conversation:

1. On the To-Do pane, select an Unread Message notification to navigate to the appropriate workspace.
2. On the Conversation sliding panel, view the new message, and click Mark as Read.
3. Type your response in the Text field.
4. Click Send to send the message to all the participants of the conversation.
5. If you want to add another employee to the conversation before sending it to all participants, perform the following steps:
   1. On the Message Employee sliding panel, click .
   2. Select the employee number or name of the user you want to add.
   3. Click Send.