Support Documentation Single Dialogs Workspace
Use this workspace to retrieve information that can help you to solve routine support cases.
This enables you to look up standard support case types and, if applicable, document them internally, thus saving valuable time.
This workspace displays a description of the currently selected support type ID. The Target Group island displays specific technical support information. Finally, the Export Control island lets you specify length restrictions and a file name for subsequent export of the currently selected support type.
- Related Topics:
- Support Documentation Tab
This section includes the fields and descriptions for the Support Documentation tab. - Actions
This section shows the Actions available in the Support Documentation workspace.
Parent Topic: Set-Up Section