Print Credit Memo Workspace

Use this workspace to print a range of credit orders in one operation and to reprint credit memos.

You can limit the printout to only include some of the credit orders that are ready to be credited, or a specific range of existing credit memos to be reprinted.

You can print credit orders directly in the Credit Orders workspace after you create and/or edit them. Use the Print Credit Memo action, for example if a customer is returning the items in person and wants a credit memo on the spot.

If you create many sales orders daily, it is convenient to credit them all in one operation, once a day. You do that in this workspace, but before you start, it can be useful to go through the list of orders. You can do this in the Crediting Listing workspace, where you can deselect individual credit orders.

If you want to create credit memos, Maconomy prints a credit memo for every credit order in the target group for which the Credit in Job Cost field is not selected or is ready to be credited, that is, it is approved and selected for batch crediting in the Credit Orders workspace or in the Crediting Listing workspace. If the credit memo date of a credit memo is outside the open posting period, the current credit memo is not included on the printout.

When you create an invoice in this workspace, Maconomy automatically creates an item and an invoice journal in the G/L module. The item journal contains G/L entries for the increased inventory value of the returned items, and the invoice journal contains G/L entries for the amounts credited to the customer. Maconomy updates the relevant G/L accounts when you post the two journals. If you select the Automatic posting of invoices system parameter, Maconomy posts the invoice journal automatically when you print the invoice. If do not select that system parameter, you must post the invoice journal in the Posting workspace in the G/L module.

If the currency of the credit memo is the same as the base currency of the company that is responsible for the credit memo, Maconomy rounds the total credit memo amount in the Total, (incl. charges) field. However, this is only done if you enter a rounding unit for the current currency in the External Rounding Unit field in the Currency Rounding workspace in the Set-Up module. If this is the case, Maconomy rounds credit memo totals to the specified unit. The printout of a credit memo thus shows the total credit memo amount as well as the amount that constitutes the rounding. When you post the credit memo Maconomy posts the rounding as follows: The customer (and thus the A/R Control Account) is credited with the credit memo total after the rounding, while a rounded amount, if any, is debited from or credited to the account for amount rounding, depending on whether the amount has been rounded up or down. The other entries that might result from the credit memo are posted normally. You specify the amount rounding account by using a dimension combination in the Posting References workspace in the G/L module.

When you print credit memos, the printout only shows those lines where the quantity credited is greater than zero. However, if you select the Include zero amount lines on printouts system parameter, the printout also includes lines that have a credited quantity of zero.

You can reprint credit memos that you have already printed. If you choose to reprint credit memos, Maconomy prints a memo for every existing credit memo that matches the selection criteria. Maconomy only reprints an existing credit memo in this workspace if you deselect the Printed field in the Show Credit Memo workspace for the credit memo in question, or if you select the Reprint field in this workspace. Maconomy does not create any crediting when it reprints the credit memo, because the new printout is considered a copy of the original one.

Note that the printout always includes text lines (lines where no item number has been specified), even though the quantity credited on text lines is zero.

If the customer payment mode on a credit order uses electronic collection, Maconomy creates the relevant entries in the invoice journal without printing out the credit memo, unless you select the Print Invoice field for the customer payment mode in question in the Customer Payment Modes workspace in the Banking module. The credit memo is, however, included on reprints.

Maconomy uses the company name and address of the responsible company on the printout. However, using Maconomy's layout editing tools, you can change this to the name and address of the settling company.